Job Summary
Drive business impact, develop strong digital and technology and continuously elevate output to deliver best in class solutions for clients and agency
Reporting line
Direct reporting line Digital Director/ Business Director
Higher reporting line COO
Communication areas
Internal – Direct
Internal – Indirect
External
Tasks & responsibility
- Management and development of relationships with your clients.
- Quality control of the output of your group in the creation of plans that reflect the insights and the ideas shaped from them
- The identification, recruitment, management and development of people within your team, including their adherence and delivery of our beliefs, principles and vision.
- Networking within the marketing and digital community in a manner than drives and distinguishes our position.
- Understanding our recommendations are grounded in consumer insights and that these insights should lead to communications recommendations not just traditional media plans.
- Client relationship management
Total quality control for all output delivered to the client.
- Strategic media development
Involvement of insights and creative communications solutions
Approval of strategic product
- Leadership of the plan creation process
Inspire team to evolve the core media idea at the plan creation stage.
Ensure quality of product delivery from start to finish
- Client Profitability
Ensuring existence of updated client contract
Sell through of appropriate solutions to client business
- Leading your team and the specialist relationships
Development and direction of your team.
Application of career development process and direction on training needs.
Pre-campaign, On Booking, Campaign Commencement, During campaign and post campaign
Ensure the teams’ accountability regarding the loading, invoicing and resolution of finance related issues
- Protecting agency’s high standards
Ensure that any work that leaves the agency is of the highest standard
Be part of producing ideas that inspire, motivate, engage and create commercial action
Be part of producing award winning work
- Integration
Think like a solutions provider
Ensure you encourage the use of other group agency services
Skill requirement
- Ability to engage manage complex campaigns
- Be diplomatic as a way of getting things done
- Sit at the table for strategic discussions around the big issues, both business and communications strategy
- Strong Breadth of knowledge across all digital platform
- Senior enough to be able to stand up to client or creative agency using appropriate & diplomatic judgments to get the right result
- Have ability to understand and account for multiple stakeholders and their issues
- Deliver broad business thinking as well as having the ability to deliver against processes and attention to detail that come with accounts of this scale
- Bring innovative ideas/approach to clients